Vodacom does it again... FOR THE WORST.

What can a person really say.

Vodacom. South Africa's leading cellular network. That is all good and well. But they definitely the leaders in terrible service too.

I upgraded my cellphone last week on the vodacom online store. I ordered the Honor 10 lite by mistake and called vodacom to change the deal to the p30 lite.

Ram arrives at my gate and delivers the parcel. As I open it, I find the honor and not the p30 lite.

Can Vodacom please explain how this can happen. Do you not check and make sure an order is correct before send a parcel off?

Now my parcel must be collected, sent back and I must place a new order. A week's delay due to a poor consultant and their poor service.

Vodacom. Jack up. This is unacceptable.