EK
Erica K
1 reviews | Active since Aug 2014
19 Feb 2016, 11:59
Vodacom does it again for the 3rd time!!
This is now the bill that I recieved with a data amount of almost R3000. This after I got one for almost R8000, phoned them to chenge the package to top up as I wanted from the beginning. Nothing was changed and a year later I got a bill for R5000, phoned them again to change the package. Yet nothing has been done. Last month got my bill for R3500. This is nonsense and I will not pay for that bill as I did ask them 3 times to change it to a top up. Come on Vodacom, I have been a customer for 12years now, please get your act together!!
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Replies (1)Vodacom's replyOfficial
19 Feb 2016, 14:09Hello Erries,
Thank you for your time and effort informing us of your concerns.
Please note that a consultant will contact you in due course to assist you.
Kind regards
Consumer Website Team
Thank you for your time and effort informing us of your concerns.
Please note that a consultant will contact you in due course to assist you.
Kind regards
Consumer Website Team
Vodacom's reply19 Feb 2016, 14:09
Official
Hello Erries,
Thank you for your time and effort informing us of your concerns.
Please note that a consultant will contact you in due course to assist you.
Kind regards
Consumer Website Team
Thank you for your time and effort informing us of your concerns.
Please note that a consultant will contact you in due course to assist you.
Kind regards
Consumer Website Team
