EK
Erica K

1 reviews | Active since Aug 2014

19 Feb 2016, 11:59

Vodacom does it again for the 3rd time!!

This is now the bill that I recieved with a data amount of almost R3000. This after I got one for almost R8000, phoned them to chenge the package to top up as I wanted from the beginning. Nothing was changed and a year later I got a bill for R5000, phoned them again to change the package. Yet nothing has been done. Last month got my bill for R3500. This is nonsense and I will not pay for that bill as I did ask them 3 times to change it to a top up. Come on Vodacom, I have been a customer for 12years now, please get your act together!!

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Replies (1)
Vodacom
Vodacom's reply19 Feb 2016, 14:09
Official
Hello Erries,

Thank you for your time and effort informing us of your concerns.

Please note that a consultant will contact you in due course to assist you.

Kind regards

Consumer Website Team