GB
George B
1 reviews | Active since Jan 2013
06 May 2024, 00:34
Vodacom does it again
After logging my last review ro cancel 2 numbers my query was attended to an two amonuts were reversed from my bill for the 2 expired contracts that i had cancelled .Now i am seeing charges for these two numbers on my May bill again .What seems to be the problem Vodacom .Can you not follow simple instructions and requests .please reverse the charges for the 2 numbers appearing on my May bill .
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Replies (1)0
Replies (1)Vodacom's replyOfficial
06 May 2024, 07:53 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 May 2024, 07:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
