Vodacom does it again.

After having sent countless emails from March 2025, having a representative from the Hello Peter desk at Vodacom who simply phoned and said he would provide feedback yet I’m still waiting. Just was over a month ago. Subsequently my phone has been blocked due to non payment yet no one is able to confirm why my monthly bill is much higher than the agreed upon price of R940. Gloria *****ya phone me and again I was promised with feedback. I am still waiting.

I cannot believe that a company as big as Vodacom simply just takes money, changes contracts and yet when a paying client asks for feedback they don’t provide feedback.

Considering all this, they have lost a customer. I will be moving to another provider.