MvdW
Marié van der Westhuizen
1 reviews | Active since Feb 2017
01 Jan 2025, 09:37
Vodacom does it again
And there Vodacom does it again. After a compliant about the GB I llost after a migration, the gave me back the data I lost. Yesterday I had 24.77GB on that line that I only use for wifi, this morning I have 1.27 GB. How can a company take away something that one has paid for? I am fed up with their service.
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Vodacom's replyOfficial
02 Jan 2025, 08:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jan 2025, 08:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team