1 reviews | Active since Sept 2016
Vodacom does it again
<p>My service was suspended after my account was in arrears (for reasons I also blame a technical glitch from vodacom but thats for another day). 31st of October I pay my arrears amount and call the next day to reconnect. All is well until today (9th Nov) I AGAIN start receiving the recorded calls about my acc in arrears. The call centre agent didn't really explain why I need to pay another R220 to reconnect my service, unbelievable</p>
Dear Customer,
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Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
