KM
King M

1 reviews | Active since Sept 2016

09 Nov 2016, 19:53

Vodacom does it again

<p>My service was suspended after my account was in arrears (for reasons I also blame a technical glitch from vodacom but thats for another day). 31st of October I pay my arrears amount and call the next day to reconnect. All is well until today (9th Nov) I AGAIN start receiving the recorded calls about my acc in arrears. The call centre agent didn't really explain why I need to pay another R220 to reconnect my service, unbelievable</p>

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Replies (1)
Vodacom
Vodacom's reply10 Nov 2016, 07:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team

Best regards,