EJvR
Ernest Jansen van Rensburg
1 reviews | Active since Jun 2015
26 Aug 2016, 15:21
Vodacom does it again
<p>My Samsung Galaxy s7 edge was given in for repairs last week tuesday and they said the screen would be repaired in 4 days. 4 days later i had to go in to find out that i wasted my time and fuel and that the phone still isnt fixed. Today i phoned and my phone still isnt fixed.... So im paying for something i dont have because Vodacom is unable to do their job. </p>
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Vodacom's replyOfficial
27 Aug 2016, 07:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Aug 2016, 07:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,