MJ
Mark J
1 reviews | Active since Sept 2016
03 Nov 2021, 09:24
vodacom does everything not to assist.
My vodamail has a huge error which I reported to vodacom and instead of assisting I get authenticating responses with multiple questions. Just phone me on my vodacom number.
Helpful (0)
Replies (7)0
Replies (7)
Vodacom's replyOfficial
03 Nov 2021, 11:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Nov 2021, 11:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MJ
Mark J's updateReviewer Update
04 Nov 2021, 10:55Send this to your back office.
The ******* nfs folder returns after deleting.
What can I do to delete it permanently?
The ******* nfs folder returns after deleting.
What can I do to delete it permanently?
MJ
Mark J's update04 Nov 2021, 10:55
Reviewer Update
Send this to your back office.
The ******* nfs folder returns after deleting.
What can I do to delete it permanently?
The ******* nfs folder returns after deleting.
What can I do to delete it permanently?
MJ
Mark J's updateReviewer Update
04 Nov 2021, 15:27I know about the full mailbox. I have been deleting messages. Do you not understand what I wrote? The full mailbox created ******* nfs folders that I cannot delete. It keeps returning. What can I do to delete it permanently?
MJ
Mark J's update04 Nov 2021, 15:27
Reviewer Update
I know about the full mailbox. I have been deleting messages. Do you not understand what I wrote? The full mailbox created ******* nfs folders that I cannot delete. It keeps returning. What can I do to delete it permanently?
MJ
Mark J's updateReviewer Update
08 Nov 2021, 08:51I am still waiting to be contacted about the ******* nfs folders that I cannot delete. Stop sending me stupid emails requesting authenticating responses with multiple questions. Just phone me on my vodacom number ***.
MJ
Mark J's update08 Nov 2021, 08:51
Reviewer Update
I am still waiting to be contacted about the ******* nfs folders that I cannot delete. Stop sending me stupid emails requesting authenticating responses with multiple questions. Just phone me on my vodacom number ***.
MJ
Mark J's updateReviewer Update
09 Nov 2021, 13:08Does anyone intend phoning me to sort out the ******* nfs folders or are you unable to sort it out?
MJ
Mark J's update09 Nov 2021, 13:08
Reviewer Update
Does anyone intend phoning me to sort out the ******* nfs folders or are you unable to sort it out?
MJ
Mark J's updateReviewer Update
10 Nov 2021, 11:37I am still waiting for someone to phone me to sort out the ******* nfs folders. If you are unable to sort it out just let me know.
MJ
Mark J's update10 Nov 2021, 11:37
Reviewer Update
I am still waiting for someone to phone me to sort out the ******* nfs folders. If you are unable to sort it out just let me know.
MJ
Mark J's updateReviewer Update
15 Nov 2021, 13:05Vodacom really does not care. I am still waiting for someone to phone me to sort out the ******* nfs folders created in their vodamail. It returns every time after I delete it. If you are unable to sort it out at least be honest and admit it.
I even went to a walk in center and they also could not help me.
When I phone customer care I get the usual "we are experiencing a high number of calls".
What does it take for someone to call me?
I even went to a walk in center and they also could not help me.
When I phone customer care I get the usual "we are experiencing a high number of calls".
What does it take for someone to call me?
MJ
Mark J's update15 Nov 2021, 13:05
Reviewer Update
Vodacom really does not care. I am still waiting for someone to phone me to sort out the ******* nfs folders created in their vodamail. It returns every time after I delete it. If you are unable to sort it out at least be honest and admit it.
I even went to a walk in center and they also could not help me.
When I phone customer care I get the usual "we are experiencing a high number of calls".
What does it take for someone to call me?
I even went to a walk in center and they also could not help me.
When I phone customer care I get the usual "we are experiencing a high number of calls".
What does it take for someone to call me?