Vodacom does care about their customers, only cares about their installment.

So I have been with Vodacom since i bought my first cellphone in the mid 2000's. I have been nothing but committed to this network and have paid them every month every rand that was due to them, still bought airtime and data from them monthly.

I then decided to get Fibre from Vodacom, i guess that was my BIGGEST mistake, they sent a service provider to come install it and it works perfectly, however the pipe installation on the wall keeps falling off (Informed the SP and told me to speak to Vodacom).

I reported this to Vodacom 3 times already (3 References below), and in all 3 occasions the issue has not been resolved however they CLOSE the query on their system as resolved.

I am sitting here with a hanging pipe on my wall, it looks horribly bad!!! IT SEEMS LIKE VODACOM ONLY CARES ABOUT WHETHER OR NOT THEY ARE GETTING THEIR MONEY and THEY DON'T CARE ABOUT THEIR CUSTOMERS.

Any other fibre service Provider out there that is willing to adopt me as their client please...

REFERENCE NUMBERS: I spoke to the following people: SR*** (RISCA) SR*** (GRACE) SR*** (MUSHINGA)