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Erik V
1 reviews | Active since May 2011
11 Aug 2022, 10:22
Vodacom does attend to my complaint
My original complaint of Vodacom re-activating my fibre without my permission has still not been addressed or resolved. Ref SR*** and SR***. Now I have got the name of your employee that is not doing his job. His name is Warren. Please get him to call me ***
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Vodacom's replyOfficial
11 Aug 2022, 12:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Aug 2022, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Erik V's updateReviewer Update
11 Aug 2022, 12:18Let's see if we can resolve my complaint before the end of August.
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Erik V's update11 Aug 2022, 12:18
Reviewer Update
Let's see if we can resolve my complaint before the end of August.