LD
Lyle D

1 reviews | Active since Mar 2009

14 Feb 2017, 08:41

Vodacom do you work?

<p>this is now the thrid time i am trying to get an answer ffrom you vodacom.</p> <p> </p> <p>i have still not recieved my invoice/statement for months, by this you are telling me that you know you are *****ing my money by not wanting to show me my bill every month. i would like a credit for the amount you have over billed!</p> <p> </p> <p>i also asked how can my account go above the contract amount when i finished the month with data and minutes and i have set a limit on my account so how do you work vodacom?</p> <p> </p> <p>can someone respond?</p> <p>does anyone work at vodacom 3 weeks and waiting.......</p>

0
Replies (2)
Vodacom
Vodacom's reply14 Feb 2017, 09:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

LD
Lyle D's update14 Feb 2017, 10:28
Reviewer Update

well done on your generic response, that all you seem to do.