1 reviews | Active since Jan 2017

07 Feb 2019, 23:14

Vodacom do you want vodacom? Stop *****ing from me.

So I tried to upgrade my vodacom contract but I was turned down because I hadn't been paying my my bill on time which I accept responsibility for and told vodacom to cancel my contract on 2 occasions. I was told it was cancelled 2 months ago but guess what, vodacom is still billing me. Vodacom, what the F+×k is your problem, you won't allow me an upgrade but you also won't allow me to cancel my contract which expired a year ago. Vodacom are ******* just like Telkom did people, I strongly suggest you what your debit orders or better still cancel your ****** contracts and go prepaid Cell C, they seem to provide affordable options similar to contracts that you can manage. I never wrote this up but 2 years ago I was also bill R10 000 for a data bill on my cellphone contract, vodacom messed up for which they had reimbursed me partially. People, with vodacom it's clear, you cannot see what you are paying for. The sell you something that cannot be quantified as an exact science. If i were you i would get rid of this **** and use mobile data systems for everything.

0
Replies (2)
Vodacom
Vodacom's reply08 Feb 2019, 06:53
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply08 Feb 2019, 08:46
Official
Dear Vishal, 
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)