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Cheryl C

1 reviews | Active since Jul 2017

16 Mar 2018, 10:46

VODACOM - do you purposely make it difficult to make a client stressed out!!!!????

I have just phoned the walk in shop in Durban who gave me ********** and press option 6 they said guess what HAHAHAHHAHA Durban doesn't exist grrrrrr. I am going around and around and around in circles VODACOM GIVE ME A DIRECT NUMBER FOR YOUR TECHNICIANS DEPARTMENT WHO CALLED ME WITH A REFERENCE NUMBER SAYING THAT THE PROBLEM SHOULD BE FIXED!!!! ITS NOT

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Replies (1)
Vodacom
Vodacom's reply16 Mar 2018, 11:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team