Vodacom do upgrades just to get commitments and contracts - NO CUSTOMERS SERVICES ETIQUETTE

Hi all Vodacom Subscribers, please allow me to warn you when you are due for an upgrade, rather don't go to one of the Vodacom shops to do an upgrade, they wont help you, don't do it online as that does not work either and even worse don't call their call center to upgrade as that is more disastrous as whatever you request, they refuse to give you what you need !!! I have requested to have an * open line * to make international calls from South Africa as I know these calls are expensive however as an adult, I have enough discipline to make sure I won't rake up a huge account with Vodacom, let's face it they are only in the game to make money and will milk all of us till there are nothing left. I upgraded and one simple request was to have an open line to make international calls that was confirmed during a phone call, however getting me to take the upgrade and committed myself and enable Vodacom to take my money for 3 years, the * open line * was not included, i have now been trying for 24 days to get my contract made as i requested, however that is impossible, but let's not forget if I go to Kenya today and would be able to do International roaming, That Vodacom would allow me as they know, NOW WE CAN MAKE SO MUCH MONEY FROM THIS USELESS CLIENT. I would absolutely not recommend anyone do upgrades with VODACOM rather try the other cell phone companies, NO ONE * UPGRADE, AFTER SALES, CUSTOMER CARE * at Vodacom would and can assist. All they want is your money each and every month and NO SERVICE or CUSTOMER SATISFACTORY !!! Let's not forget I have been with Vodacom from 1994 - believed in them and actually helped them or enable them to become successful and today helped and enable them to basically just enrich the shareholders