AS
Annelize S

1 reviews | Active since Apr 2013

24 Feb 2020, 14:41

Vodacom do not want my business

I went to Vodacom last week Thursday, the 21st of February 2020 to purchase a contract. Signed the docs and submitted bank statements and ID doc etc. The lady informed me it will take 3 hours to activate. I received an SMS the contract was approved and processed, however, i could still not phone. Therefore, on the 22nd of Feb I visited the Vodacom shop again to find out what is wrong. They informed me that it will only be activate don the 1st of March 2020, that is how it works. On Friday, 22 Feb, i receive a call from the shop that i must come in to sign a document as the contract was approved - this was strange to me as i already app**** and signed. I managed to visit the shop on 24 Feb 2020 to be informed the whole process must again be initiated as the contract was not processed, this despite me receiving an SMS and on top of this, if approved, i must again visit the shop to sign. This will be 5 visits to a shop in this day and age to get a simple contract to make phone calls. Clearly they do not want my business!!!!! I

0
Replies (0)