Vodacom do not want me to cancel a contract that has expired already.

I have been with Vodacom for more than 10 years. I have now moved to Kenya and I wanted to cancel my contract that is already expired.

I tried cancelling before I moved but they told me I can only do it one month before the contract expires which would be when I was already in Kenya.

I then tried to cancel while in Kenya but they do not respond to the mails I send and the foreign calls number that they give on the website is unreachable.

I then tried to ask family back in SA to contact them on my behalf but they refused to help them.

So now I do not know what to do because they told my family member that if it is not cancelled this week I will get the debit order on the 1st of October.

You try and cancel something but they do not respond and now because of that they take the debit order off my account anyway. This seems like theft in my opinion.