VODACOM DO NOT RESPOND TO MY PROBLEM

Today is the day that the PORTFOLIO Committee will have hearings that Vodacom and MTN requested to regulate WHATSAPP and FACEBOOK. This two providers stagnate with hundreds of sms while the masses of poor people in SA fight for existence and cheaper ways of communication but Cell-c used there innovative mindset to use WHATSAPP and FACEBOOK to their best and now draw customers from this expensive providers.<br> <br> My problem is now that Vodacom do not responds to my enquiry that I made about high data charges on my account. A Lady called Zanelle from Vodacom contacted me after my 1st report and she requested that I must send her all communication about my problem. I do send it on Monday, 18.01.2016 and since then, she died. I heard nothing from her again.<br> <br> I have a burning desire to listen to the report of Vodacom and I would also come to the table with some solutions for the problems.<br> <br> Can you please contact me so that we can get this issue solved so that I can pay my account and go on with the agreed upon TOP UP CONTRACT. <br> <br>