TM
Trisha M
1 reviews | Active since Jul 2018
04 Dec 2018, 11:14
VODACOM DO NOT RESPOND
Vodacom have still not contacted me.... waiting since July. I have sent e-mails twice a week, called twice a week.... nobody knows what is going in. But I have a R45k account for Znine Cellphones! Where are tgese cellphones? Why am I getting no answers/responses? PLEASE VODACOM.... WHAT IS GOUNG IN???
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
04 Dec 2018, 17:20 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Dec 2018, 17:20
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
TM
Trisha M's updateReviewer Update
04 Dec 2018, 17:33You write this same reply every time & nobody ever contacts me!!!
TM
Trisha M's update04 Dec 2018, 17:33
Reviewer Update
You write this same reply every time & nobody ever contacts me!!!
Vodacom's replyOfficial
07 Dec 2018, 14:48Good Day,
Thank you for registering your complaint with our office.
Kindly note that our records indicate that your query was attended to by our Legal Team. The reference number is EC-1KU9-2PPLYY and the Legal Team can also be reached on ***.
Regards
Vodacom Consumer Website Team
Thank you for registering your complaint with our office.
Kindly note that our records indicate that your query was attended to by our Legal Team. The reference number is EC-1KU9-2PPLYY and the Legal Team can also be reached on ***.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Dec 2018, 14:48
Official
Good Day,
Thank you for registering your complaint with our office.
Kindly note that our records indicate that your query was attended to by our Legal Team. The reference number is EC-1KU9-2PPLYY and the Legal Team can also be reached on ***.
Regards
Vodacom Consumer Website Team
Thank you for registering your complaint with our office.
Kindly note that our records indicate that your query was attended to by our Legal Team. The reference number is EC-1KU9-2PPLYY and the Legal Team can also be reached on ***.
Regards
Vodacom Consumer Website Team
Best regards,