HS
Hugo S
1 reviews | Active since Jul 2010
05 Dec 2018, 13:45
Vodacom do NOT phone back, despite promises
Still, nobody has phoned me. Good grief, how difficult is it?
I will be escalating to more senior management now as this is ridiculous.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Dec 2018, 14:21Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved Regards Consumer Website Team(SA)
Vodacom's reply05 Dec 2018, 14:21
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved Regards Consumer Website Team(SA)
HS
Hugo S's updateReviewer Update
05 Dec 2018, 14:25How has this been resolved? How is an automated response a resolution?
HS
Hugo S's update05 Dec 2018, 14:25
Reviewer Update
How has this been resolved? How is an automated response a resolution?