CG
Craig G

1 reviews | Active since May 2020

05 Jun 2020, 11:17

Vodacom do not pay back what they owe despite acknowledging the debt - disgusting!

The only time Vodacom will ever return your call is when you post a review on HelloPeter. I wrote a review on 18th May, and very soon after got a call from Vodacom. This after trying for months to get my money back that they *******ly deducted. Voadacom have sent me a statement, and confirmed on the HelloPeter call-back, that they owe me the money and would be processing the refund. Do you think I have seen the money - not a chance! Vodacom - pay back the money!

0
Replies (1)
Vodacom
Vodacom's reply05 Jun 2020, 13:26
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team