CG
Craig G
1 reviews | Active since May 2020
05 Jun 2020, 11:17
Vodacom do not pay back what they owe despite acknowledging the debt - disgusting!
The only time Vodacom will ever return your call is when you post a review on HelloPeter. I wrote a review on 18th May, and very soon after got a call from Vodacom. This after trying for months to get my money back that they *******ly deducted. Voadacom have sent me a statement, and confirmed on the HelloPeter call-back, that they owe me the money and would be processing the refund. Do you think I have seen the money - not a chance! Vodacom - pay back the money!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
05 Jun 2020, 13:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Jun 2020, 13:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
