RF
Robyn F

1 reviews | Active since Dec 2021

23 Dec 2021, 14:26

Vodacom DO NOT order online!

Utterly terrible experience with my online order. Extremely disappointed as my Christmas gifts ordered on 28th November not delivered and now sitting in JHB and I live in Cape Town.

0
Replies (2)
Vodacom
Vodacom's reply24 Dec 2021, 07:14
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply30 Dec 2021, 09:40
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that the order was returned and cancelled due to unsuccessful delivery.

Please login to www.vodacom.c.za to place a new order or visit your nearest Vodashop to assist further.
 Regards Consumer Website Team

Best regards,