MA
Micky A
1 reviews | Active since Aug 2015
19 Aug 2015, 13:37
Vodacom do not include free gift
On 6/8/2015 I upgrade online to a new phone with a 1TB harddrive. When I receiced the phone no harddrive was in the box. I phone *** & ***4 to inform them about the problem. After speaking to numerous people someone told me to cancel the contract and take out a new one because the new specials has the same promotion. So I cancelled the contract on 12/8/2015 and they said the courier will collect it. To date no courier collection or harddrive. Keep receiving sms which say there is a backlog. Backlog of what? Order no: U851943.<br> Never ever again will I upgrade online. Will rather pay the R202 and know what I am getting in store.
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Vodacom's replyOfficial
19 Aug 2015, 19:14Hello hayabusa859,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
Vodacom's reply19 Aug 2015, 19:14
Official
Hello hayabusa859,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,