AL
Anton L
1 reviews | Active since May 2019
23 Jun 2019, 17:40
Vodacom do not fix their operator error
Dear Peter, I bought data from Vodacom through their call centre for tel 071. ***. The operator erroneously loaded it onto my number ***. After three request, Vodacom continuous with their response that they do not fix their errors(no reversals). Who can I contact in Vodacom to fix their error
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Vodacom's replyOfficial
23 Jun 2019, 18:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Jun 2019, 18:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,