JT
Juan T

1 reviews | Active since May 2012

23 Aug 2023, 12:16

VODACOM DO NOT CANCEL CONTRACTS

I will never recommend Vodacom to anybody, as they issue new contracts and do not do upgrades as requested. I have requested contract to be cancelled and even after receiving confirmation ( see below ) nothing was done. Good Day

I trust all is well.

Kindly be advised that the contract for the number 278******xx is cancelled on the system. Device collection is booked.

Thank you.

Kind Regards Xaba Sithembiso

0
Replies (1)
Vodacom
Vodacom's reply23 Aug 2023, 12:39
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team