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hayden W

1 reviews | Active since Aug 2012

04 Dec 2020, 18:53

Vodacom do care about customers they are a bad network

Vodacom is really a bad network I have been waiting over a month for my contract and now they activate it on the wrong number and now want me as a customer to go running around and to go cancel an redo they have messed up I have been on the phone with them and they make me like a fool as if I don’t know what I’m talking about the number I gave for prepaid to contract was *** and the number they activated is ***

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Replies (1)
Vodacom
Vodacom's reply05 Dec 2020, 15:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team