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hayden W
1 reviews | Active since Aug 2012
04 Dec 2020, 18:53
Vodacom do care about customers they are a bad network
Vodacom is really a bad network I have been waiting over a month for my contract and now they activate it on the wrong number and now want me as a customer to go running around and to go cancel an redo they have messed up I have been on the phone with them and they make me like a fool as if I don’t know what I’m talking about the number I gave for prepaid to contract was *** and the number they activated is ***
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Replies (1)Vodacom's replyOfficial
05 Dec 2020, 15:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Dec 2020, 15:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
