TT
Thasheel T

1 reviews | Active since Aug 2021

14 Aug 2022, 13:26

VODACOM DO BETTER

I am still paying for a device that has been completed also your customer service and member experience is pathetic I've asked to be called back/followed up with your representatives never help I have spoken to media influences and we choose to disregard the brand through social media as well as other media platforms at the end of the day the service is not free you have competitors that will assist in the same line. I have a ***** diapute layed which is pending vodacom people are only after deals and don't give a **** about service #VODACOMDoBetterAsAProvider

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Replies (1)
Vodacom
Vodacom's reply14 Aug 2022, 17:31
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team