VODACOM - DO BETTER!!

Trying to unblacklist a recovered device. Sent form and got reference on the 16th. States 24 hours. Emailed yesterday and got no response. went to Voda store and was informed they can't help. Contacted 082135 to be told that nothing has happened on the unblacklisting. I now can't access my bank, or actually do anything without that number.

Emailed customercare and get their ridiculous TOBI graphic. Scanned the QR for Whatsapp. Like dealing with a broken record. Every option I click takes me back to the exact same menu I just clicked.

ABSOLUTELY PATHETIC AND USELESS SERVICE FROM VODACOM