eB
eric B
1 reviews | Active since May 2018
24 Jan 2024, 20:21
Vodacom ***** Division Is Abysmal - An Atrocity to Humankind
On 15Jan2024 a Credit Check was via Credit Bureaus by Vodacom. I never app**** for any form of Mobile Phone or other Services from Vodacom. I contacted Vodacom Customer services and *****Dispute team on 16Jan2024 to stop/block or Cancel this *****ulent account. Further send all requested Information to *****Dispute"at"Vodacom.co.za. Vodacom ***** Division Contacted me to Confirm this *****ulent Account was close on 19Jan2024.
Today on 24 January I received a Debit order from Vodacom for this very disputed account.
Thank you Vodacom. Your ***** Dispute Department are the BEST *****sters, EVER!!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
25 Jan 2024, 07:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Jan 2024, 07:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
