eB
eric B

1 reviews | Active since May 2018

24 Jan 2024, 20:21

Vodacom ***** Division Is Abysmal - An Atrocity to Humankind

On 15Jan2024 a Credit Check was via Credit Bureaus by Vodacom. I never app**** for any form of Mobile Phone or other Services from Vodacom. I contacted Vodacom Customer services and *****Dispute team on 16Jan2024 to stop/block or Cancel this *****ulent account. Further send all requested Information to *****Dispute"at"Vodacom.co.za. Vodacom ***** Division Contacted me to Confirm this *****ulent Account was close on 19Jan2024.

Today on 24 January I received a Debit order from Vodacom for this very disputed account.

Thank you Vodacom. Your ***** Dispute Department are the BEST *****sters, EVER!!

0
Replies (1)
Vodacom
Vodacom's reply25 Jan 2024, 07:23
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team