NY
Neville Y

1 reviews | Active since Mar 2009

05 Dec 2023, 11:38

Vodacom Distracting promotional SPAM continues

Despite my initial but futile attempts at trying to minimise Vodacom promotional spam, I still get the most annoying and INAPPROPRIATE and DISTRACTING SMSes. They wanted me to INSTALL the Vodapay app to switch off the messages, but that will surely result in even more spam. The email conversation eventually dried up when Vodacom stopped responding.

0
Replies (1)
Vodacom
Vodacom's reply05 Dec 2023, 11:52
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team