AM
Amanda M
1 reviews | Active since Jan 2018
10 Aug 2022, 13:17
Vodacom dissapoints in every way
CPA claim on its way. I am sick and tired of stories. It has been more than six weeks trying to get my phone back from Vodacom Newmarket. Story upon story. Excuse upon excuse. Time to either lay a charge of ***** or/and go to social Media with this. I have been more than genourous and understanding. I have wasted aurtime and petrol money. I pay my contracts on time and this is how I get treated. I have had it! Vodacom just lost a lifelong customer!
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Replies (3)
Vodacom's replyOfficial
10 Aug 2022, 14:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Aug 2022, 14:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AM
Amanda M's updateReviewer Update
13 Aug 2022, 14:44I have now lodged a formal complaint at ICA SA as no one has contacted me as of yet!
AM
Amanda M's update13 Aug 2022, 14:44
Reviewer Update
I have now lodged a formal complaint at ICA SA as no one has contacted me as of yet!
AM
Amanda M's updateReviewer Update
16 Aug 2022, 16:08Thank you. We have been with Vodacom for years and this really is unprofessional and dissapointing
AM
Amanda M's update16 Aug 2022, 16:08
Reviewer Update
Thank you. We have been with Vodacom for years and this really is unprofessional and dissapointing