Vodacom dissapoints

Appalling service received from. Vodacom. My husband received a call from Vodacom , advising that he is due for an upgrade. However he had many numbers linked which he wanted them to sort out. The lady then said he must call cancelations on Monday 2 February 2026. Numerous attempts were made on Monday, but he could not get through to them. He then called again today 5 February 2026, only to be told that he cannot cancel until April 2026. To date they have not corrected his email address. Vodacom keeps on upgrading but fails to cancel what we dont require. My husband has been a loyal Vodacom customer for over 20 years.