Vodacom Dissapoints
I just tried to get through to the Vodacom call center without success. I have just been billed for an LTE contract that expires on the 3rd of January and I do not wish to continue with this contract and have indicated as such on prior occasions.
Can you please ensure this contract is cancelled and I and refunded, accordingly with urgency.
I do not want to continue any of your contracts once expired.
Regards, Linda
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
29 Dec 2020, 06:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Dec 2020, 06:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
29 Dec 2020, 08:10Sure what time will they call me?
's update29 Dec 2020, 08:10
Reviewer Update
Sure what time will they call me?