SP
Shamain P
1 reviews | Active since Jan 2024
12 Feb 2025, 10:04
Vodacom dissapointment
Being a vodacom customer for many years.My number was deleted without notice due to none payment.I made an arrangement to pay due to being retrenched, I couldn't pay due to Uif systems not paying out since August. Hazel from collections had a heavy attitude telling me I need to pay the balance within 7 days to keep my number.. No empathy or any way of assisting me. Telling me she is sorry with such attitude. I am so disappointed that in all the years I paid they cannot assist me in any way to keep my number as I've been applying for jobs.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
12 Feb 2025, 10:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Feb 2025, 10:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
SP
Shamain P's updateReviewer Update
12 Feb 2025, 10:17Hi
Thank you I look forward to hearing from you.
Thank you I look forward to hearing from you.
SP
Shamain P's update12 Feb 2025, 10:17
Reviewer Update
Hi
Thank you I look forward to hearing from you.
Thank you I look forward to hearing from you.
Vodacom's replyOfficial
12 Feb 2025, 12:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Feb 2025, 12:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Feb 2025, 16:54Dear Shamain.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Due to the circumstances surrounding your cell number, kindly be advised that we were not able to make contact with you, however, responded via email.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Due to the circumstances surrounding your cell number, kindly be advised that we were not able to make contact with you, however, responded via email.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Feb 2025, 16:54
Official
Dear Shamain.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Due to the circumstances surrounding your cell number, kindly be advised that we were not able to make contact with you, however, responded via email.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Due to the circumstances surrounding your cell number, kindly be advised that we were not able to make contact with you, however, responded via email.
Regards
Vodacom Consumer Website Team
Best regards,