1 reviews | Active since Jul 2016

08 Mar 2018, 02:15

VODACOM DISSAPOINTING

I WENT ONTO THE VODACOM WEBSITE TO LOOK FOR SOME SPECIALS.

THERE WAS A CLEARANCE SECTION ON THE WEBSITE.

I SAW THE HUAWEI P8 LITE 2017 MODEL PHONE FOR R59 PER MONTH.

I SUBMITTED 2 REQUESTS FOR 2 PHONES SINCE THE PRICE IS SO CHEAP.

I RECIEVED 2 REF NUMBERS TO CONFIRM MY ORDERS.

VODACOMDIREC ********** ********** 887 VODACOMDIREC ********** ********** 879

ONE OF THE CONSULTANTS PHONED ME TO CONCLUDE THE ORDERS, BUT DURING THE DISCUSSION HE INFORMED ME THAT IT'S R179 PER MONTH, BUT I ORDERED IT FOR R59 PER MONTH EACH.

WHAT WILL YOU DO ABOUT THE ABOVE VODACOM????

0
Replies (3)
Vodacom
Vodacom's reply09 Mar 2018, 07:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update10 Mar 2018, 03:13
Reviewer Update
Hi Vodacom, Will you give me the phones for the prices I saw them? I have a photo of the price as it was advertised on your website.
Vodacom
Vodacom's reply06 Apr 2018, 13:59
Official

Good Day

Kindly note that we have mailed you further feedback.

Regards

Dominic

Best regards,