Vodacom disrespect of a Client

I have a Vodacom Smart M contract signed in December 2014. On 21 May 2015 my balance of voice / SMS and data was deleted without notifying me On enquiry I was told Vodacom had \accidentally"loaded the wrong contract - which is patently untrue as I had been on that contract for 5 months.<br> <br> Promised resolution in 48 hours which never happened. On 1 June my new bundle was loaded and all looked OK. Since the 21 May problem I am unable to use the 600MB data my account shows available to me.<br> <br> The Vodacom Call Centre is joke (082 111) I story after another - tried calling the CEO but he is too important to talk to a customer in distress. Spoke to one of his direct reports - Susan - who made it clear I was a nuisance and failed to back despite promising to do so. A visit to the Call Centre Gateway was equally fruitless - they logged a call - but to the wrong Dept so no help there. Finally contacted the Call Centre Gateway Manager (Malcolm) who was just as unhelpful. No call backs etc. Problems as I see them<br> <br> 1 Failure to remedy their own fault in a timely manner<br> 2 Treating their customers in a disrespectful manner<br> 3 Lack of technical expertise to fix the problem<br> """