Vodacom ***** Disputes is useless and a waste of time.

A contract was opened *****ulently in my name. I reported this to Vodacom. Handed in the necessary documents at Vodaworld customer care, I was given a reference number, a phone number to call for updates and an email address to also write to for updates. To date I have received no communication from Vodacom ***** prevention. The number I was given is no longer in service. Emails sent to their ***** disputes email address go unacknowledged and unanswered. The account is still showing up on my credit profile getting more and more into arrears because of cause, Vodacom has done nothing about it. I am more than disgusted with their level of nonservice.