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Aeysha D
1 reviews | Active since Nov 2020
23 Mar 2021, 12:28
Vodacom dispute still ongoing :-(
Good day,
I have an ongoing query that just seems to get worse all the time. They have now sent me email stating that my cell number is on prepaid. The Cell number they quoted is not even my "old" number. I have further stated that I do not owe them anything and I emailed the Affidavit to them as well. I am just very frustrated now. Thank you Hellopeter for helping me thus far.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
23 Mar 2021, 14:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Mar 2021, 14:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
