AM
Aubeline M
1 reviews | Active since Mar 2019
18 Mar 2019, 11:56
Vodacom dispute 2nd request
They are still referring to the number to phone or I must go back to where I purchased the item of which it was a telemarketing process. It seems as if they do not take my request seriously these people and we are talking about money here and my reputation. Please help.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
18 Mar 2019, 13:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Mar 2019, 13:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Mar 2019, 14:58Dear Customer
Our records indicate that your issue has been escalated and is being attended to. The reference number is EC-1RY0-2VA4YK.
Regards,
Vodacom Consumer Website Team
Our records indicate that your issue has been escalated and is being attended to. The reference number is EC-1RY0-2VA4YK.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Mar 2019, 14:58
Official
Dear Customer
Our records indicate that your issue has been escalated and is being attended to. The reference number is EC-1RY0-2VA4YK.
Regards,
Vodacom Consumer Website Team
Our records indicate that your issue has been escalated and is being attended to. The reference number is EC-1RY0-2VA4YK.
Regards,
Vodacom Consumer Website Team
Best regards,