1 reviews | Active since Dec 2013
Vodacom Disingenuous Contract increase
I have received an sms informing me that the costs on my Vodacom 24 month contract will be increased.<br> <br> I feel it is disingenuous to increase these costs without giving me the option to cancel my contract at the same time.<br> <br> I was under the impression that the 24 month contract costs were fixed costs, as nobody sane would sign a contract allowing a third party to lock them into any amount they feel - this kind of contract is one-sided.<br> <br> I cannot be expected to read through all the fine print in their contracts - and I feel that a precedent has been set by these kinds of increases never having been summarily been imposed before to my knowledge?<br> <br> If you want to increase the cost of my contract, it is only fair to give me the option to opt out.<br> <br> <br>
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
