1 reviews | Active since Jul 2018
VODACOM DISHONOURING FEES
I have been with Vodacom for many years and only recently have I been disapointed. Last month, end of July 2018, I have spoken to a consultant regarding my account debit order that I did not authorise.
I claimed the dishonourment from Vodacom as well as my bank dishonourment fees, which is R150.
R150 for each dishonourment added up to R600 in August. Yesterday I have noticed the same has been done.
Why must I pay the dishonour fees at both companies when VODACOM knows that I pay cash evey month?
Who authorised the debit fascility, because it sure as hell wasnt me.
I want to claim the unnessessary fees which was "******" from me.
That would be the bank dishonourments and the VODACOM dishonourments as I am NOT going to pay for something that I DID NOT AUTHORISE.
I WANT MY MONEY BAC****!!!!!!!!!!!!!!!!!!!
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Waldo
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query.
Have a great day further
Vodacom Consumer Website Team
Dear Waldo
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query.
Have a great day further
Vodacom Consumer Website Team
