JV
Jan V
1 reviews | Active since Sept 2020
02 Sept 2020, 19:47
Vodacom dishonored my warranty
Vodacom refused to repair my phone that was under warranty, claiming it has "fluid damage" despite that fact that it never got wet as well as "screen damage" which was not the case. I am extremely dissatisfied with Vodacom.
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Vodacom's replyOfficial
03 Sept 2020, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Sept 2020, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team