ZK
Zama K

1 reviews | Active since Apr 2023

22 Apr 2023, 17:40

Vodacom dishonesty

I bought an everydata bundles from vodacom for 30 days. I was supposed to recieve 250 MB a day for 30 days,but i only recieved it for 22 days.they also add R10 on top of the services fee, every time i have to pay for an airtime advance.i called them one time and they apologised.and they have done it again, i requested a call this time but nothing.

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Replies (1)
Vodacom
Vodacom's reply23 Apr 2023, 17:33
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team