AC
Andries C

1 reviews | Active since Mar 2009

04 Sept 2021, 21:10

Vodacom dishonesty

Just bought a whatsapp ticket. try to "redeem" it, well, following the "instructions" as per "vodacom website" it takes me back to BUY, BUY and BUY. I am sitting with 250mb which I cannot use. As someone previously pointed out (on Hellopeter) the "theft" by these super rich companies like this one is unheard of. My friends at Vodacom, may I please remind you that nowhere in life is dishonesty sustainable, so you may soon find that in this life nothing is forever, and you as Mr Vodacom can only go as far as life will allow you, thereafter you will also disappear from the face of this earth. Good luck! May you disappear very soon and exist only in name RIP!

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Replies (1)
Vodacom
Vodacom's reply05 Sept 2021, 09:14
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team