FK
Folang K
1 reviews | Active since Oct 2017
22 Nov 2023, 08:38
Vodacom dishonesty
I have logged a complaint about my contract a month ago, an agent called me and said they will investigate.I just received an email from Vodacom that says my account has been referred to attorneys for collection.I do not even know the outcome of their investigations. Vodacom is just like ANC government,no transparency, ripping people off, dishonesty,etc
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Vodacom's replyOfficial
22 Nov 2023, 10:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Nov 2023, 10:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team