1 reviews | Active since Sept 2016
Vodacom dishonesty
<p>I signed with vodacom in Jabulani, Soweto a contract for 24 months in 2015. Package includes both airtime of R200 and 500 data each month for 24 months. This month i did not receive data, when I call custumer care, a woman named Thami answered and keeps telling me that I was subsidised with a data I was not suppose to. This is not according to the agreement I had with vodacom. Thami dropped my call and started the whole process of customer care again after she promised that I will speak with her team leader but that did not happen.</p> <p> </p> <p>I'm done with vodacom, there is no loyalty and call centre agents are not doing their duty as they suppose to. #SHAME TO VODACOM. YOU'VE JUST LOST A LOYAL CUSTOMER.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
