HD
Herman D
1 reviews | Active since Dec 2011
01 Dec 2023, 20:53
Vodacom dishonesty
Vodacom phoned me to say that I qualify for a discount and that I can get more data and minutes on my contract.
They migrated me to a different more expensive contract and cancelled my discounted recurring data bundles that I have had for years.
I want this to revert back to the way it was or I will stop the debit order.
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Vodacom's replyOfficial
04 Dec 2023, 09:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team
Vodacom's reply04 Dec 2023, 09:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team