PS
Pranesh S

1 reviews | Active since Dec 2014

20 Dec 2016, 17:25

Vodacom... dishonest... dishonourable... *****ed... WHAT CAN I THE INNOCENT CUSTOMER DO?

<p>After waiting for weeks for Vodacom to contact me I phoned them. Nothing has changed. Finally spoke to a Kugan Chetty at Vodacom Online dept regarding the upgrade of my contract (thats over 12 - 15 years old).</p> <p>He refuses to let me have the recording of when I did my upgrade!!</p> <p>They messed up the deal, and refuse to make good.</p> <p>Customer care are like a puppy with no teeth!</p> <p>VODACOM can do ANYTHING they like with the innocent customer... there seems NOTHING that we the customer can do about it!!!</p>

0
Replies (2)
Vodacom
Vodacom's reply21 Dec 2016, 07:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

PS
Pranesh S's update21 Dec 2016, 07:09
Reviewer Update

THATS WHAT VODACOM ALWAYS SAYS...

AND NEVER EVER GETS BACK TO ME......!!!!!