Vodacom Disgusts Me

I'm not sure what the point is of signing a fixed term and fixed price contract is if they are able to unilaterally increase these prices as they please.

My monthly subscription is going up in the middle of my contract term and the only explanation and validation their call centre is able to supply is that I would have received an email or SMS regarding a price increase a month ago.

How is that relevant? Notification of a violation does not validate the completely ********* violation itself.

My wife has also spoken to and emailed just about every department at Vodacom for the last 2yrs to get ****le contracts cancelled that came to their end 3+ years ago. Debit orders keep running off her account and promises are made to cancel but it never happens.