DC
Diana C
1 reviews | Active since Nov 2019
07 Nov 2019, 15:51
VODACOM DISGUSTINGLY UNPROFFESIONAL
HOW CAN VODACOM PUNT FOR NEW INTERNET BUSINESS WHEN THEY CANNOT EVEN EFFECTIVELY SERVICE CURRENT CLIENTS? FOUR MONTHS OF THE RUN AROUND & " WE WILL GET BACK TO YOU" & .....NOTHING!! EVEN THE "MANAGERS" CALLS GO UNANSWERED OR IGNORED. WAITING FOUR( yes 4 ....) MONTHS FOR A TECHNICIAN!!!! PMB HAS A TERRIBLE SIGNAL ISSUE (Lie & Deny!!) & THEY STILL SIGN UP NEW PEOPLE .HOW CAN THIS BE ALLOWED? ***NEWSPAPERS -I am coming soon!!!*** BIGGEST NETWORK?? BEGGEST COVERAGE??? Definately neither & no service either!! .
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Replies (1)Vodacom's replyOfficial
08 Nov 2019, 07:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2019, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
