Vodacom disgusting services

Vodacom did it again!!!!!! They system crash on us for a full hour yesterday. at 1;30 to 2;30 my daughter were busy working from home and the university student was writing an exam at 2 . praying or hoping the system will recover on time but it was all in vain?? I than bought a 1G from Vodacom hoping that will save my kids from the embarrassment , but all was not working because your whole Vodacom system was down .That was not professional at all .No phone call or a email to excuse them self's from such a disaster Waiting to hear from you soonest. Mrs M Klassen ***